Internal training
One place for every role's onboarding. Appointment Setter is ready now - ten modules, 34 lessons, roughly 155 minutes, with a quiz after every module. Sales Closer, Developer and Designer are on the way.
Available now
Appointment Setter Onboarding
Inbound lead qualification: the software world, our clients, and booking the right calls.
Coming soon
Sales Closer Onboarding
Running solution calls, scoping the work and closing new client builds.
Coming soon
Developer Onboarding
How we plan, build, review and ship production-ready client products.
Coming soon
Designer Onboarding
Product and interface design at Keza: research, systems and handoff.
Welcome & Your Role
What Keza does and what your job actually is.
The Software World in 10 Minutes
Apps, web apps, vibe coding and why 'it works' isn't enough.
The Words You'll Hear
Enough vocabulary to stay calm on any call.
The Five People You'll Meet
Recognise the situation and the right route follows.
Qualifying the Call
S.P.E.E.D., the first call script and the evidence ladder.
Money, Scope & Reality
Talking budget and scope without scaring anyone.
Recap, Routing & Booking
How to land the call - and when not to book.
Objection Handling
A.C.A., L.A.E.R. and the objections you'll hear weekly.
Conversation Technique
How the best setters actually talk.
Daily Rhythm & Follow-Up
Speed, cadence and the standard we hold.
Your progress saves automatically, so you can stop and pick it up later.